求助，如何讓客人接受付運費，情況如下求高手下面的郵件怎麼回啊！原因：由於漏單下給生產(chǎn)廠生產(chǎn)了，造成這筆訂單DELAY，現(xiàn)在經(jīng)過努力交期可以提前了，現(xiàn)在講到運費由誰負責了，之前客人要求的是空運，如果沒有delay 則運費客人會付，現(xiàn)在delay我怎樣說服客人在付運費呢？郵件如下，請各位高手指點，在線等待。。。。。。。Hi Did,Thank you for your quick reply and consideration with this matter.Firstly, great work with the progression of this ship date. One thing I not sure about is who will be paying for this freight?With the exception of this order both John and yourself he provide us with ery high level of service of which we are appreciative.I look forward to your reply.Regards,



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網(wǎng)友回答：我覺得看客戶這貨要的急不急，如果是很急的，要占據(jù)市場的，那么說的時候委婉點，敢于承擔自己的錯誤，道歉，其次你可以說下次訂單，我會盡可能幫你爭取更好的單價，以幫助你的產(chǎn)品在市場上更有優(yōu)勢！

網(wǎng)友回答：not sweat

網(wǎng)友回答：thank you so much, 學習了

網(wǎng)友回答：HI,If you can pay, that's very considerableWe can re-fund sample charges when later there is volume ordersThanks!

網(wǎng)友回答：2樓很。我也來湊個熱鬧。因為感覺客戶付運費還是有門的，可以稍微理直氣壯些。Dear XXThanks for your email on 7th Sep. (我習慣通過這句表示已到對方的郵件)We appreciate your concern over freight. Based on the quotation, the freight has to be paid by XXX (客戶的公司名). Please kindly find the documents regarding the freight payment in the attached, and finish the payment by XX Sep (日期) to ensure delivery on time. It is our pleasure to provide you with the best service. We will continue to provide you with a high level of service in the futu

網(wǎng)友回答：thanks for you warmhearted

網(wǎng)友回答：Dear,Thanks for your apriciation, that's the motivation of our efficient work.It would be great if you could still pay the freight as you supposed to; and we promise we will continue to provide you the best service and on time delivery for future orders. regards這是個技術活啊，期待高人